
Commercial Support
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We provide a full range of professional support options to meet any requirement, including
- Contracts on an annual basis providing high-priority rapid-response access to support staff for all your support requirements
- Installation of new releases of MailScanner and/or the virus scanning engines
- "Best Practice" advice on all aspects of MailScanner configuration and installation
- Remote testing of your system if you choose to perform upgrades yourself
- Out of hours support for tasks such as MailScanner upgrades to minimise the impact on your users
- Per-incident support, buying support time as needed at a time to suit you
All support work is carried out by staff who are very experienced systems administrators themselves, and are completely familiar with all aspects of MailScanner operation.
The lead developer and system architect are available at all times to assist where necessary.
We can provide support to meet any requirements you may have,
the items listed above are just examples of what is available. Please
contact us
to discuss your requirements.
Julian Field