Reports and Responses

Quarantine Infections

Set this to store infected / dangerous attachments in directories created under the quarantine directory. Without this, they will be deleted. Due to laws on privacy and data protection in your country, you may be forced to set this to "no".


Quarantine Whole Message

Default is no
When an infected message is stored in the quarantine, a copy of the entire message will be saved, in addition to copies of the infected attachments.


Quarantine Whole Messages As Queue Files

Default is no
When an entire message is saved in the quarantine for any reason, do you want to save it as the raw data files out of the mail queue (which can be processed with the df2mbox script, and which is easier to send to its original recipients), or do you want a conventional message file consisting of the header followed by the body of the message.

Language Strings

Set where to find all the strings used so they can be translated into your local language. This can also be the filename of a ruleset so you can produce different languages for different messages.

Deleted Bad Filename Message Report

When an attachment is deleted from a message because the filename failed the filename rules in force for the message, it is replaced by the contents of this file. A few variable substitutions can be made in this file, an example of each of which is contained in the supplied sample file.

Deleted Virus Message Report

When an attachment is deleted from a message because the attachment contained a virus or other dangerous content, it is replaced by the contents of this file. A few variable substitutions can be made in this file, an example of each of which is contained in the supplied sample file.

Stored Bad Filename Message Report

When an attachment is deleted from a message (and the attachment has been stored in the quarantine) because the filename failed the filename rules in force for the message, it is replaced by the contents of this file. A few variable substitutions can be made in this file, an example of each of which is contained in the supplied sample file.

Stored Virus Message Report

When an attachment is deleted from a message (and the attachment has been stored in the quarantine) because the attachment contained a virus or other dangerous content, it is replaced by the contents of this file. A few variable substitutions can be made in this file, an example of each of which is contained in the supplied sample file.

Disinfected Report

When, for example, a Microsoft Word macro virus has been safely removed from a document, leaving the original document intact, it is delivered on to the original recipient. The contents of this text file will be put in the body of the new message, explaining to the user what has happened.

Inline HTML Signature
Inline Text Signature


If the "Sign Clean Messages" option is set, then the contents of this file will be appended to the end of the body of every message that is scanned by MailScanner. You can use this to inform your users that MailScanner has scanned it, and you can also add any disclaimers you feel should be on mail travelling through your servers. The two options correspond to the contents that are appended to HTML messages and text messages respectively.

Inline HTML Warning
Inline Text Warning


When attachments have been removed from a message, the contents of these files are inserted at the start of the body of the message to guide the recipient to read the "VirusWarning.txt" attachments that contain the virus reports themselves.

Sender Error Report

When a message could not be processed completely for some reason, such as bad message structure or unreadable winmail.dat TNEF attachments, this message is sent back to the sender. Read the example file supplied for a demonstration of what variables can be used inside the file.

Sender Bad Filename Report

When an attachment is trapped by the filename rules, this message is sent back to the sender.

Sender Virus Report

When an attachment is removed because of a virus, this message is sent back to the sender.

Hide Incoming Work Dir

When this option is set, the full directory in which the virus was found will be removed from report messages sent to users. This makes the infection reports a lot easier to understand.

Include Scanner Name In Reports

Include the name of the virus scanner in each of the scanner reports. Very useful if you use several virus scanners, but a bad idea if you don't want to let your customers know which scanners you use.